Frequently Asked Questions

What makes Cook and Love Shoes different?

Cook and Love Shoes is a family owned business known for their selections that fit every woman’s foot, regardless of size or width. We believe every foot should have individual attention, you can walk away feeling cute, comfy and confident.

How can I contact you directly?

E-mail: info@cookandlove.com
Phone: 1-877-887-4637.
Headquarters: 3740 Business Drive Suite 103
Memphis, TN 38125

Hours of Operation: Mon. – Fri. 9:00 a.m. - 5:00 p.m.

Memphis, TN
424 Perkins Extended
Memphis, TN 38117
1-901-767-5636

Hours of Operation: Mon. – Sat. 9:30 a.m. – 6:00 p.m.

Jackson, MS

4500 I-55 North
Highland Village Shopping Center Ste. 159
Jackson, MS 39211
1-601-362-6088

Hours of Operation: Mon. – Sat. 9:30 a.m. – 6:00 p.m.

I’m used to international sizes. What is my “Cook and Love” size? 

Cook & Love shoes are in United States sizes. Please consult the conversion list below.

Women's US Sizes   Women's UK Sizes    Women's European Sizes 
5                                 2 1/2                            35 
5 1/2                           3                                  35 1/2 
6                                 3 1/2                            36 
6 1/2                           4                                  37 
7                                 4 1/2                            37 1/2 
7 1/2                           5                                  38 
8                                 5 1/2                            38 1/2 
8 1/2                           6                                  39 
9                                 6 1/2                            40 
9 1/2                           7                                  40 1/2 
10                               7 1/2                            41 
10 1/2                         8                                  41 1/2
11                               8 1/2                            42 1/2 
12                               9 1/2                            44 
13                               10 1/2                          45 
14                               11 1/2                          46 1/2 


My feet are very narrow.  What are my options?

When looking for narrow shoes, the selection is often slim, but not at Cook and Love. We specifically cater to the woman with a narrow foot, but not a narrow mind!

SS=AAAA and is sometimes called a Quad A or super slim. It is the narrowest size available.
S=AAA and is called a slim. It is a little less narrow than the SS.
N=AA and is a narrow width. It is a little less narrow than a slim, but more narrow than a medium.

If you’re still unsure just how narrow your shoe needs to be, please feel free to visit one of our stores and let us help you determine the best fit.

My feet are very wide. What are my options?

W=Wide and is a little more wide than a medium width shoe.
WW=Wide wide and is the widest width we carry.

Are ALL of your shoes available in the widths discussed above?

No, but the majority of them are.

What if my feet are two different sizes?

You’re not alone! Almost 60% of Americans report having slightly different sized feet. If you need two different sizes, you can buy two pairs of the same shoe and receive 25% off the price of the second pair.

If I order shoes online, when might I expect them?

Most orders will be received within 5-7 business days. If there’s a problem with your order, you will be contacted by a customer service representative.

What if I’m not “in love” with my shoes, can I return them?

Absolutely! If you need to return an order, please do so within 30 days of receiving them. Shoes must be unworn. Include the receipt and your mailing address. Please pack the unworn shoes in the box and ship back to: Cook & Love Shoes, 3740 Business Dr. Ste. 103, Memphis, TN 38125.

What if I’d like to special order a specific pair of shoes?

Special ordering can be done at any of our stores, but is not available for online purchases.